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Marshall Faculty Publications, Awards, and Honors: October 2025

Marshall Faculty Publications, Awards, and Honors: October 2025

We are proud to highlight the many accomplishments of Marshall’s exceptional faculty recognized for recently accepted and published research and achievements in their field.

11.03.25

Business Communication

Veronica Guo and Stephen Lind presented their paper, “Exploring Synthetic Concordance: The Role of Avatar — Learner Identity Match in Belonging and Knowledge Transfer” at the Association for Business Communication (ABC) national conference in Long Beach, CA.

Peter Cardon received the Research Impact Award, recognized by the International Association of Computer Information Systems for the most cited article in the Journal of Computer Information Systems.

He also received the 2025 Business Communication Impact Award by the Association for Business Communication for the most highly cited article in the past five years in a business communication journal.

Data Science and Operations

Andrew Daw’s paper titled, “The Co-Production of Service: Modeling Services in Contact Centers Using Hawkes Processes” is one of four finalists for the 2025 MSOM Service Management Special Interest Group (SIG) Best Paper Award.

Yingying Fan had a paper accepted by Advances in Neural Information Processing Systems titled, “Precise Asymptotics and Refined Regret of Variance-aware UCB.”

Charlie Hannigan’s working paper titled, “How a Study of Wait Utility Became a Study of Presentation Format: People Chose Queues Over Clocks, 80–20” has been selected as one of the four finalists in the 2025 INFORMS Behavioral Operations Management Best Working Paper Competition.

Chamsi Hssaine had a paper accepted to the 2026 ACM SIGMETRICS Conference titled, “Sequential Fair Allocation With Replenishments: A Little Envy Goes An Exponentially Long Way.”

Angela Zhou had a paper accepted to the 2025 NeurIPS Position Paper Track titled, “Fostering the Ecosystem of AI for Social Impact Requires Expanding and Strengthening Evaluation Standards.”

Zijun Gao had a paper accepted by Biometrics titled, “Estimating Heterogeneous Treatment Effects for General Responses.”

Christopher Gopal has been invited to be a panelist for the opening session at the 2025 Scowcroft Institute’s Global Policy Summit.

Grace Gu’s paper titled, “Technology and Disintermediation in Online Marketplaces” has been selected as a finalist for this year’s Management Science IS Best Paper Award.

Adel Javanmard had a paper accepted by IEEE Transactions on Information Theory titled, “Pearson Chi-squared Conditional Randomization Test.”

Adel Javanmard had a paper selected by Advances in Neural Information Processing Systems titled, “Self-Boost via Optimal Retraining: An Analysis via Approximate Message Passing.”

Ravi Kumar had a case study accepted for publication in Operations Management Education Review, which was funded by the USC Institute for Global Supply Chain Management.

Dennis Shen had a paper accepted to Operations Research titled, “Synthetic Interventions: Extending Synthetic Controls to Multiple Treatments.”

Somya Singhvi had a paper accepted by Management Science titled, “Improving Cash-constrained Smallholder Farmers’ Revenue: The Role of Government Loans.”

Marketing

Kristin Diehl was named an Outstanding Reviewer by the editors of the Journal of Consumer Research.

Stephanie Tully presented a webinar at the Marketing Science Institute (MSI) titled, “Why Consumers who Know Less About AI Are More Likely To Adopt it and What it Means for Business”.

Management and Organization

Melody Chang had a paper accepted in the Strategic Management Journal titled, “Founders’ Pre-Entry Knowledge and the Heterogeneous Returns to Accelerator Participation.”

Peer Fiss had a paper accepted by the Academy of Management Review titled, “Tackling the Complexity Challenge: When and How to Engage in Configurational and Hybrid Theorizing.”

Shon Hiatt published an article in the ZBEI Energy Brief titled, “Data Center Energy Demand: Who, Where, and How Growth Is Emerging.”