Quoted: Stephanie Tully on Marketplace
TULLY, associate professor of marketing, tells Marketplace why reunion tours like Oasis can be lucrative due to their fanbase's demographics.
Stephanie Tully studies the impact of consumers’ resources of money, time, and technology. Her research tackles questions like, how does feeling financially constrained change the way consumers make choices, why are some sources of money treated differently than others, and how does access to new technologies impact consumers' lives. Stephanie’s research has been published in top academic journals including Proceedings of the National Academy of Sciences, Journal of Consumer Research, and Journal of Marketing Research. Stephanie is a MSI Young Scholar. Her research has won multiple awards and has been featured in popular press outlets such as Forbes and the Wall Street Journal.
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INSIGHT + ANALYSIS
Quoted: Stephanie Tully on Marketplace
TULLY, associate professor of marketing, tells Marketplace why reunion tours like Oasis can be lucrative due to their fanbase's demographics.
NEWS + EVENTS
Three Marshall Professors Named to Poets & Quants 50 Best Undergraduate Professors of 2024 List
Marshall leads the list with Charlie Hannigan, Smrity Randhawa, and Stephanie Tully recognized for their teaching and research excellence.
Professor’s Research Named 2023 Winner by AMA
Stephanie Tully’s analysis of consumer spending earned recognition for contributing to the marketing practice.
Marshall Faculty Publications, Awards, and Honors: November 2023
We congratulate our distinguished faculty for their recently accepted and published research and awards.
Marshall Faculty Publications, Awards, and Honors: July 2023
We are proud to highlight the amazing Marshall faculty who have received awards this month for their groundbreaking work.
Marshall Faculty Publications, Awards, and Honors: April 2023
We are proud to highlight the amazing Marshall faculty who have received awards this month for their groundbreaking work!
RESEARCH + PUBLICATIONS
This article focuses on understanding the meaning of consumer wealth. Research on consumer wealth uses a variety of terminology, including but not limited to economic recessions, financial constraints, financial deprivation, financial satisfaction, financial scarcity, financial well-being, income, poverty, slack, socio-economic status (SES), subjective SES, and subjective wealth. We first review and integrate multiple streams of research to provide a discussion on the conceptualization and measurement of objective wealth (i.e., consumers' actual financial resource levels) and subjective wealth (i.e., subjective assessments of consumers' financial resource levels). We then propose an organizing framework that explains the process by which consumers construct subjective wealth perceptions, identifying different routes that can be employed, as well as common cognitive and affective responses that operate across routes to shape final assessments. This framework provides greater understanding of why subjective wealth often diverges from objective wealth, why and how certain individual differences and contextual factors influence subjective wealth perceptions, and how differences across measures of consumer wealth may confer important differences that can influence downstream responses. Our framework identifies current gaps in the literature, offering new directions for future research, along with testable hypotheses related to the antecedents and consequences of subjective wealth.
Payment frequency is a fundamental yet underexplored feature of consumers’ finances. As higher payment frequencies are becoming more prevalent, consumers are receiving more frequent yet smaller paychecks. An analysis of income and expenditure data of over 30,000 consumers from a financial services provider demonstrates a naturally occurring relationship between higher payment frequencies and increased spending. A series of lab studies support this finding, providing causal evidence that higher (vs. lower) payment frequencies increase spending. The effect of payment frequency on spending is driven by changes in consumers’ subjective wealth perceptions. Specifically, higher payment frequencies reduce consumers’ uncertainty in predicting whether they will have enough resources throughout a period, increasing their subjective wealth perceptions. As such, situational factors that reduce prediction uncertainty for those paid less frequently (e.g., the timing of consumers’ expenses, income levels) moderate the impact of payment frequency. The effects of payment frequency on subjective wealth and spending can occur even when objective wealth favors those with lower payment frequencies. More broadly, the current work underscores a need to understand how timing variations in consumers’ income impact their perceptions, behaviors, and general well-being.
Each year, eligible individuals forgo billions of dollars in financial assistance in the form of government benefits. To address this participation gap, we identify psychological ownership of government benefits as a factor that significantly influences individuals’ interest in applying for government benefits. Psychological ownership refers to how much an individual feels that a target is their own. We propose that the more individuals feel that government benefits are their own, the less likely they are to perceive applying for them as an aversive ask for help, and thus, the more likely they are to pursue them. Three large-scale field experiments among low-income individuals demonstrate that higher psychological ownership framing of government benefits significantly increases participants’ pursuit of benefits and outperforms other common psychological interventions. An additional experiment shows that this effect occurs because greater psychological ownership reduces people’s general aversion to asking for assistance. Relative to control messages, these psychological ownership interventions increased interest in claiming government benefits by 20% to 128%. These results suggest that psychological ownership framing is an effective tool in the portfolio of potential behavioral science interventions and a simple way to stimulate interest in claiming benefits.
The current research introduces the concept of psychological ownership of borrowed money, a construct that represents how much consumers feel that borrowed money is their own. The authors observe both individual-level and contextual-level variation in the degree to which consumers feel psychological ownership of borrowed money, and variation on this dimension predicts willingness to borrow money for discretionary purchases. At an individual level, psychological ownership of borrowed money is distinct from other individual factors such as debt aversion, financial literacy, income, intertemporal discounting, materialism, propensity to plan, self-control, spare money, and tightwad–spendthrift tendencies, and it predicts willingness to borrow above and beyond these factors. At a contextual level, the authors document systematic differences in psychological ownership between different debt types. They show that these differences in psychological ownership manifest in consumers’ online search behavior and explain consumers’ differential interest in borrowing across debt types. Finally, the authors demonstrate that psychological ownership of borrowed money is malleable, such that framing debt using language lower in psychological ownership can reduce consumers’ propensity to borrow.
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