IT Help

Technical Support for the Marshall Community

About Us

Information technology is foundational to the achievement of Marshall’s vision and strategic goals. Marshall IT Services enable and underpin Marshall’s aspirations by: providing safe and secure access to technology and systems; supporting students, faculty and staff in their use of technology; facilitating communication on campus and around their world; enabling the sharing of electronic information; managing and analyzing data related to community and stakeholder interactions; maintaining and enhancing systems and technology infrastructure; and empowering innovative teaching, research, and outreach.

 

Hours of Operation

Please note our updated operating hours for the winter break beginning Monday 11/30 to Sunday 1/10/2021.

Monday to Friday: 7:30am to 5pm
Saturdays: 7:30am to 5pm (Student coverage only after 3pm)
Sunday: Closed

Contacting Marshall IT

Via Phone

    Classroom / Caseroom Support:  (213) 740-3000 option 1
    Non-Classroom/Caseroom Support:  (213) 740-3000 option 2

Via Email or Web

    Email: helpdesk@marshall.usc.edu
    Web Service Portal (https://uscmarshall.service-now.com/sp/)

Walk-in Location

    Fertitta Hall, Room 305