Food Industry Executive Program

  • Food Industry

Upcoming Dates

March 15, 2021 - March 25, 2021
Time Requirement
This program will be delivered ONLINE LIVE 4 hours per day, 4 days a week for 2 weeks
Program Cost
Online Live
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September 20, 2021 - September 23, 2021
Program Cost
Los Angeles, CA
+ Details


Taught by both faculty from USC Marshall School of Business and relevant Food Industry "Subject Matter Experts," this innovative program will enhance the participant's business mindset while providing key knowledge and the latest strategic tools. Be inspired and learn to inspire.


• Strategic Mindset
• Industry Evolution and Disruption
• Strategic Marketing
• The Science of Bias, Diversity, and Inclusion
• Leadership, Power and Influence
• Executive Presence and Communication

The university is still not holding class on campus.  We have changed the March session to an ONLINE LIVE program! 

This new virtual format  adds a “High Performance Learning Journey” component that includes:

  • use of a new learning platform allows for efficient access to the program’s essential learning components, easily incorporating the learning into your flow of work
  • access to networking capabilities that create opportunities to see and be inspired by the actions of others, share best-practices, reflect, collaborate, and network with each other
  • integration with deep business linkages that bridge program content to performance and outcomes which will be beneficial to both individuals and their organizations
  • time with faculty is maximized through engaging discussion, topic debate, application and practice, with an emphasis of reduced use of lecture

 Online Program Structure:

  • Strategic Leadership: Week 1 - Monday, March 15 through Thursday, March 18 – Daily from 7:30 a.m. - 12:00 p.m.
    • Strategy – Dr. Shon Hiatt
    • Industry Evolution and Disruption – Dr. Kyle Mayer
    • Marketing – Dr. Diane Badame
    • Changing Hearts and Changing Practices – Dr. Sarah Townsend 
  • Personal Leadership: Week 2 – Monday, March 22 through Thursday, March 25 – Daily from 7:30 a.m. - 12:00 p.m.
    • Leadership – Dr. Cynthia McCloud
    • Power and Influence – Dr. Nate Fast
    • Communication and Executive Presence – Dr. Cynthia Alt
    • Leader Perspectives: Donna Tyndall (USC Executive in Residence and EVP, Gelson's) and Scott McClelland (President, HEB Food and Drug)

Register      (ONLINE LIVE Session: March 15 - 25, 2021)

2021 Food Industry Executive Program Flyer

 WHO SHOULD ATTEND?   The program is geared to food industry high potentials managers, directors, and executives seeking to grow and strengthen their leadership and strategic thinking skills, fostering teamwork and collaboration, and increasing  revenue. Attendance by multiple company representatives will amplify the program's impact and enables the organization to better align performance more quickly throughout the organization.

FIEP Online Image


"The Food Industry Executive Program changed my outlook on my whole career. The self-confidence I've gained from learning and accepting my personal leadership style is astounding. I can't believe I learned so much in only 4 days!" 
Branch Manager, Crossmark

"This program is an impactful, fast-moving course full of diverse subjects and extremely relevant speakers. It's a must for anyone looking to advance their thinking, their business and their career." 
Strategic Account Manager, Park City Group

"This program exceeded my expectations. Although I already have an MBA, I was able to learn so many new concepts that speak specifically to our industry. There are several things that I will take back to my company and local team that can positively impact business results. Having exposure to the speakers and networking with fellow classmates was truly invaluable and I would recommend this program in a heartbeat."
Account Executive, Kellogg Company

Professor Cynthia Alt

Cynthia Alt

Adjunct Professor of Clinical Business Communication

USC Marshall School of Business

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Professor Diane Badame

Diane Badame

Professor of Clinical Marketing

USC Marshall School of Business

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Professor Nate Fast

Nathanael Fast

Associate Professor of Management and Organization

USC Marshall School of Business

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Professor Shon Hiatt

Shon Hiatt

Assistant Professor of Management and Organization

USC Marshall School of Business

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Sara Townsend

Associate Professor of Business Administration

USC Marshall School of Business

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Cynthia McCloud

Cynthia McCloud

Director, Food Industry Programs, and Adjunct Professor of Management and Organization

USC Marshall School of Business

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Professor Kyle Mayer

Kyle Mayer

Professor of Management and Organization

USC Marshall School of Business

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Donna Tyndall, Executive Vice President of Gelson’s, named 2020 USC FIEP Executive-in-Residence

The USC Marshall School of Business Food Industry Executive Program (FIEP) has named Donna Tyndall, Senior Vice President, Store Operations at Gelson’s Markets, as Executive-in-Residence for FIEP 2020-21.  Founded in 1951, Gelson’s operates 27 premier supermarkets in the southern California market.  Each year, USC Marshall designates an Executive-in-Residence from nominees with exceptional leadership experience who will bring a valuable vision and deep commitment to the food industry program attendees seeking professional development and inspiration.

“Educational programs like the FIEP are an important part of the ongoing growth and development of leaders in the food industry,” said Tyndall.  “This program directly benefits our companies by providing our managers with the practical knowledge, skills and inspiration to lead us into the future.  I am humbled and honored to serve as the 2020 Executive in Residence for this program.”

Tyndall is a seasoned executive with over 45 years of deep retail leadership experience. She began her career with Gelson’s Markets in 1973 as a clerk’s helper at the first Gelson’s location in Burbank.  After graduating with her undergraduate degree at UCLA, Tyndall entered management as the first female manager in the company.  She worked her way up to Store Manager and was later promoted through the ranks to hold leadership positions in Operations, Grocery Buying and Merchandising, Distribution, and Marketing.  Tyndall has held the position as Senior Vice President of Store Operations since 2004. 

Tyndall graduated from the Food Industry Management Program in the Marshall School of Business at USC in 1989.  In 2007, she was recognized by Progressive Grocer as one of the “Top Women in Grocery” in the United States, and was honored by the Food Industries Sales Managers Club (FISMC) in 1998 and 2009 at their annual “Women in the Industry” event.  In 2017 Tyndall was recognized by the Shelby Report as the “Woman Grocery Executive of the Year”.

Tyndall is involved in a wide variety of Grocery industry causes.  She served on the Board of Directors for the California Grocers Association and now serves on the Board of the Western Association of Food Chains.  Throughout her career, Tyndall has been involved in charitable organizations including the City of Hope Food Industries Circle, the Muscular Dystrophy Association (MDA), Olive Crest, and the California Conference for Equality and Justice (CCEJ).  In 2010 she received the Humanitarian Award from CCEJ.  She has also been a strong supporter of the CGA Educational Foundation and was inducted into their Hall of Achievement in 2016.

Tyndall and her spouse, Mike Ketcham (from Albertsons), since 1994.  They reside in Sherman Oaks with their two dogs, and together they enjoy golfing, traveling, and gardening.

“Each year we consider executives who are passionate about education and work as partners with the team at USC and the WAFC to find a way for every employee to have a chance at getting an education,” said Cynthia McCloud, Director Food Industry Programs at USC.  “Donna Tyndall has been passionate about life-long learning and helping others grow for her entire career.  As a 1989 USC FIM graduate, there is no one more deserving of this special honor.”


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Course Disclaimer

Every reasonable effort will be made to ensure this course runs as described on this web page. Please note that course dates and professors are subject to change. You will be notified by email in advance if there is a date or professor change. Additionally, this course also requires a minimum number of registrants in order to take place. You will be notified by email if the course does not meet this minimum.

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