Sriram Dasu

Associate Professor of Data Sciences and Operations
Room / Office

PhD, MIT; MBA, Indian Institute of Management - Calcutta; BTech, Indian Institute of Technology - Bombay

Sriram Dasu's research has been published Queuing Systems, Operations Research, and Management Science. He has served as associate editor of Management Science and senior editor of Manufacturing and Service Operations. His research interest are healthcare operations, global health, service operations with focus on customer psychology, and supply chain management.

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Fattahi, Ali.,Dasu, Sriram.,Ahmadi, Reza. () "Peak Load Energy Management by Direct Load Control Contracts", Operations Research.
Zhang, Wei.,Ahmadi, Reza.,Dasu, Sriram. () "Demand Learning and Agreement Delay in Technology Adoption", Manufacturing and Service Operations Management.
Dasu, Sriram.,Chase, Richard.,Sperdin, Alexandra. () "Leveraging Customer Psychology in Service Encounter Design: A Research Agenda ", Production and Operations Management.
Fattehi, Ali.,Dasu, Sriram.,Ahmadi, Reza. () "Mass Customization and "Forecasting Options' Penetration Rates Problem"", Operations Research.
University of Washington, Foad.,Dasu, Sriram.,UCLA, Reza. () "Beyond Price Mechanisms: How Much Can Service Help Manage the Competition from Gray Markets?", European Journal of Operations Research, 252, 789-800.
Zhang, Wei.,Dasu, Sriram.,Ahmadi, Reza. () "When larger customers may not get greater discounts -bargaining in high tech supply chains", Management Science.
Kim, Seung Beom.,Dasu, Sriram. () "An experimental Study of Posted Prices", Production and Operations Management.
Zhang, Wei.,Dasu, Sriram.,Ahmadi, Reza. () "Influencing Adoption Patterns by Contract Structures in High Tech Supply Chains", Operations Research.
Kim, Seung Beom.,Huh, Wonghee.,Dasu, Sriram. () "Dynamic Posted Pricing Scheme: Existance and Uniqueness of Equilibrium Bidding Strategies ", Operations Research Letters.
Chase, Richard.,Dasu, Sriram. () "Experience Psychology a proposed new subfield of service management", Journal of Service Management, 25, 574-577.
Dasu, Sriram.,Chase, Richard. () "The Customer Service Solution", McGraw Hill.
Dasu, Sriram.,Ochiumi, Hiroshi. () "Compensation Schemes for Salespersons who forecast".
Iravani, Faod.,Dasu, Sriram.,Ahmadi, Reza. () "A hierarchical framework for organizing a software development process", Operations Research, 60, 1310-1322.
Dasu, Sriram.,Ahmadi, Reza.,Carr, Scott. () "Gray Markets, a product of demand uncertainty and excess Inventory", Production and Operations Management, 21, 1102-1113.
Roemer, Thomas.,Ahmadi, Reza.,Dasu, Sriram. () "The travelling salesman problem with flexible coloring of nodes", Discrete Applied Mathematics, 160, 1798-1814.
Dasu, Sriram.,Ochiumi, Hiroshi. () "Compensation Schemes for Salespersons who forecast".
Dasu, Sriram.,Chase, Richard. () "Designing the Soft Side of Services", Sloan Management Review, 52, 33-39.
Dasu, Sriram.,Tong, Chunyang. () "Dynamic pricing when consumers are strategic: Analysis of posted and contingent pricing schemes", European Journal of Operations Research, 204, 662-671.
Kostam, Vasiliki.,Dasu, Sriram.,Ward, Amy. () "Managing Service Systems with an offline waiting option and customer abandonment", Manufacturing and Service Operations Management.
Murhty, Rekha.,Dasu, Sriram.,Lehman, Debbie.,Grein, Jonathan. () "Planning for Pandemics at a Hospital Level", Society for Healthcare Epidemiology of America.
Dasu, Sriram. () "Der Service-Encounter in Paramedizinischen Bereichen", Erich Smith Verlag Gmbh.
Leach, Linda.,Myrtle, Robert.,Weaver, Fred.,Dasu, Sriram. () "Assessing the performance of surgical teams", Health Care Management Review, 34, 29-41.
Chase, Richard.,Cook.,Bowen.,Dasu, Sriram.,Tansik. () "Human Issues in Service Design", Journal of Operations Management, 20, 159-174.
Chase, R..,Dasu, Sriram. () "Want to Perfect your services: Use Behavioral Science", Harvard Business Review.
Dasu, Sriram.,Rao, J.. () "A Dynamic Process Model of Dissatisfaction for Unfavorable, Non-routine Service Encounters", Production and Operations Management.
Dasu, Sriram.,Rao, J.. () "Nature and Determinants of Customer Expectations of Service Recovery in Healthcare", International Journal of Healthcare Quality.
Dasu, Sriram. () "Class Dependent Departure Process from Multiclass Phase Queues-Exact and Approximate Analysis", European Journal of Operations Research.
Dasu, Sriram.,Erickson, C..,Grahovac, J.. () "Introduction of Quality-Driven Team Based Systems: Issues at the Boundary of Operations Management and Industrial Relations", Field Studies in Quality.
Bitran, G.R..,Dasu, Sriram. () "Production Management", Encyclopedia of Operations Research and Management Science, Kluwer Academic Publishers.
Dasu, Sriram. () "A Hierarchy of Resource Allocation Problems Arising in Product Development", Management of Design: Engineering and Management Perspectives, Kluwer Academic Publishers.
Bitran, G.R..,Dasu, Sriram. () "Analysis of the Eph/ph/1 queue", Operations Research.
Dasu, Sriram.,Eastman, C.. () "Management of Design: Engineering and Management Perspectives", Management of Design: Engineering and Management Perspectives, Kluwer Academic Publishers.
Bitran, G.R..,Dasu, Sriram. () "Approximating Nonrenewal Processes by Markov Chains: Use of Super-Erlang (SE) Chains", Operations Research, 903-923.
Bitran, G.R..,Dasu, Sriram.,Gilbert, S.M.. () "Multi-Product Co-Production in Manufacturing and Services", Perspectives in Operations Management, Kluwer Academic Publishers, 211-228.
Bitran, G.R..,Dasu, Sriram. () "A Review of Open Queuing Network Models of Manufacturing Systems", Queuing Systems, 95-133.
Ahmadi, J.H..,Ahmadi, R.H..,Dasu, Sriram.,Tang, C.S.. () "Batching and Scheduling Jobs on Batch and Discrete Processors", Operations Research, 750-763.
Bitran, G.R..,Dasu, Sriram. () "Ordering Policies in an Environment of Stochastic Yields and Substitutable Demands", Operations Research, 999-1017.
Ahmadi, R.H..,Dasu, Sriram.,Tang, C.S.. () "The Dynamic Line Allocation Problem", Management Science, 1341-1353.