PhD, MIT; MBA, Indian Institute of Management - Calcutta; BTech, Indian Institute of Technology - Bombay
Sriram Dasu's research has been published Queuing Systems, Operations Research, and Management Science. He has served as associate editor of Management Science and senior editor of Manufacturing and Service Operations. His research interest are healthcare operations, global health, service operations with focus on customer psychology, and supply chain management.
Sriram Dasu, Richard Chase, Alexandra Sperdin
() "Leveraging Customer Psychology in Service Encounter Design: A Research Agenda ,"Production and Operations Management.
Faod Iravani, Sriram Dasu, Reza Ahmadi
() "A hierarchical framework for organizing a software development process ,"Operations Research60, 1310-1322.
Sriram Dasu, Reza Ahmadi, Scott Carr
() "Gray Markets, a product of demand uncertainty and excess Inventory ,"Production and Operations Management21, 1102-1113.
Thomas Roemer, Reza Ahmadi, Sriram Dasu
() "The travelling salesman problem with flexible coloring of nodes ,"Discrete Applied Mathematics160, 1798-1814.
Sriram Dasu, Hiroshi Ochiumi
() "Compensation Schemes for Salespersons who forecast ,".
Sriram Dasu, Richard Chase
() "Designing the Soft Side of Services ,"Sloan Management Review52, 33-39.
Vasiliki Kostam, Sriram Dasu, Amy Ward
() "Managing Service Systems with an offline waiting option and customer abandonment ,"Manufacturing and Service Operations Management.
Rekha Murhty, Sriram Dasu, Debbie Lehman, Jonathan Grein
() "Planning for Pandemics at a Hospital Level ,"Society for Healthcare Epidemiology of America.
Sriram Dasu
() "Der Service-Encounter in Paramedizinischen Bereichen ,"Erich Smith Verlag Gmbh.
Richard Chase, Cook, Bowen, Sriram Dasu, Tansik
() "Human Issues in Service Design ,"Journal of Operations Management20, 159-174.
R. Chase, Sriram Dasu
() "Want to Perfect your services: Use Behavioral Science ,"Harvard Business Review.
Sriram Dasu, J. Rao
() "A Dynamic Process Model of Dissatisfaction for Unfavorable, Non-routine Service Encounters ,"Production and Operations Management.
Sriram Dasu, J. Rao
() "Nature and Determinants of Customer Expectations of Service Recovery in Healthcare ,"International Journal of Healthcare Quality.
Sriram Dasu
() "Class Dependent Departure Process from Multiclass Phase Queues-Exact and Approximate Analysis ,"European Journal of Operations Research.
Sriram Dasu, C. Erickson, J. Grahovac
() "Introduction of Quality-Driven Team Based Systems: Issues at the Boundary of Operations Management and Industrial Relations ,"Field Studies in Quality.
G.R. Bitran, Sriram Dasu
() "Production Management ,"Encyclopedia of Operations Research and Management ScienceKluwer Academic Publishers.
Sriram Dasu, C. Eastman
() "Management of Design: Engineering and Management Perspectives ,"Management of Design: Engineering and Management PerspectivesKluwer Academic Publishers.
Sriram Dasu
() "A Hierarchy of Resource Allocation Problems Arising in Product Development ,"Management of Design: Engineering and Management PerspectivesKluwer Academic Publishers.
G.R. Bitran, Sriram Dasu
() "Analysis of the Eph/ph/1 queue ,"Operations Research.
G.R. Bitran, Sriram Dasu
() "Approximating Nonrenewal Processes by Markov Chains: Use of Super-Erlang (SE) Chains ,"Operations Research, 903-923.
G.R. Bitran, Sriram Dasu, S.M. Gilbert
() "Multi-Product Co-Production in Manufacturing and Services ,"Perspectives in Operations ManagementKluwer Academic Publishers, 211-228.
G.R. Bitran, Sriram Dasu
() "A Review of Open Queuing Network Models of Manufacturing Systems ,"Queuing Systems, 95-133.
J.H. Ahmadi, R.H. Ahmadi, Sriram Dasu, C.S. Tang
() "Batching and Scheduling Jobs on Batch and Discrete Processors ,"Operations Research, 750-763.
G.R. Bitran, Sriram Dasu
() "Ordering Policies in an Environment of Stochastic Yields and Substitutable Demands ,"Operations Research, 999-1017.
R.H. Ahmadi, Sriram Dasu, C.S. Tang
() "The Dynamic Line Allocation Problem ,"Management Science, 1341-1353.