Sriram Dasu

Associate Professor of Data Sciences and Operations
Room / Office

PhD, MIT; MBA, Indian Institute of Management - Calcutta; BTech, Indian Institute of Technology - Bombay

Sriram Dasu's research has been published Queuing Systems, Operations Research, and Management Science. He has served as associate editor of Management Science and senior editor of Manufacturing and Service Operations. His research interest are healthcare operations, global health, service operations with focus on customer psychology, and supply chain management.

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Ali Fattahi, Sriram Dasu, Reza Ahmadi () "Peak Load Energy Management by Direct Load Control Contracts ,"  Operations Research.
Wei Zhang, Reza Ahmadi, Sriram Dasu () "Demand Learning and Agreement Delay in Technology Adoption ,"  Manufacturing and Service Operations Management.
Sriram Dasu, Richard Chase, Alexandra Sperdin () "Leveraging Customer Psychology in Service Encounter Design: A Research Agenda ,"  Production and Operations Management.
Ali Fattehi, Sriram Dasu, Reza Ahmadi () "Mass Customization and "Forecasting Options' Penetration Rates Problem" ,"  Operations Research.
Foad University of Washington, Sriram Dasu, Reza UCLA () "Beyond Price Mechanisms: How Much Can Service Help Manage the Competition from Gray Markets? ,"  European Journal of Operations Research  252, 789-800.
Wei Zhang, Sriram Dasu, Reza Ahmadi () "When larger customers may not get greater discounts -bargaining in high tech supply chains ,"  Management Science.
Seung Beom Kim, Sriram Dasu () "An experimental Study of Posted Prices ,"  Production and Operations Management.
Wei Zhang, Sriram Dasu, Reza Ahmadi () "Influencing Adoption Patterns by Contract Structures in High Tech Supply Chains ,"  Operations Research.
Seung Beom Kim, Wonghee Huh, Sriram Dasu () "Dynamic Posted Pricing Scheme: Existance and Uniqueness of Equilibrium Bidding Strategies ,"  Operations Research Letters.
Richard Chase, Sriram Dasu () "Experience Psychology a proposed new subfield of service management ,"  Journal of Service Management  25, 574-577.
Sriram Dasu, Richard Chase () "The Customer Service Solution ,"  McGraw Hill.
Sriram Dasu, Hiroshi Ochiumi () "Compensation Schemes for Salespersons who forecast ,".
Faod Iravani, Sriram Dasu, Reza Ahmadi () "A hierarchical framework for organizing a software development process ,"  Operations Research  60, 1310-1322.
Sriram Dasu, Reza Ahmadi, Scott Carr () "Gray Markets, a product of demand uncertainty and excess Inventory ,"  Production and Operations Management  21, 1102-1113.
Thomas Roemer, Reza Ahmadi, Sriram Dasu () "The travelling salesman problem with flexible coloring of nodes ,"  Discrete Applied Mathematics  160, 1798-1814.
Sriram Dasu, Hiroshi Ochiumi () "Compensation Schemes for Salespersons who forecast ,".
Sriram Dasu, Richard Chase () "Designing the Soft Side of Services ,"  Sloan Management Review  52, 33-39.
Sriram Dasu, Chunyang Tong () "Dynamic pricing when consumers are strategic: Analysis of posted and contingent pricing schemes ,"  European Journal of Operations Research  204, 662-671.
Vasiliki Kostam, Sriram Dasu, Amy Ward () "Managing Service Systems with an offline waiting option and customer abandonment ,"  Manufacturing and Service Operations Management.
Rekha Murhty, Sriram Dasu, Debbie Lehman, Jonathan Grein () "Planning for Pandemics at a Hospital Level ,"  Society for Healthcare Epidemiology of America.
Sriram Dasu () "Der Service-Encounter in Paramedizinischen Bereichen ,"  Erich Smith Verlag Gmbh.
Linda Leach, Robert Myrtle, Fred Weaver, Sriram Dasu () "Assessing the performance of surgical teams ,"  Health Care Management Review  34, 29-41.
Richard Chase, Cook, Bowen, Sriram Dasu, Tansik () "Human Issues in Service Design ,"  Journal of Operations Management  20, 159-174.
R. Chase, Sriram Dasu () "Want to Perfect your services: Use Behavioral Science ,"  Harvard Business Review.
Sriram Dasu, J. Rao () "A Dynamic Process Model of Dissatisfaction for Unfavorable, Non-routine Service Encounters ,"  Production and Operations Management.
Sriram Dasu, J. Rao () "Nature and Determinants of Customer Expectations of Service Recovery in Healthcare ,"  International Journal of Healthcare Quality.
Sriram Dasu () "Class Dependent Departure Process from Multiclass Phase Queues-Exact and Approximate Analysis ,"  European Journal of Operations Research.
Sriram Dasu, C. Erickson, J. Grahovac () "Introduction of Quality-Driven Team Based Systems: Issues at the Boundary of Operations Management and Industrial Relations ,"  Field Studies in Quality.
G.R. Bitran, Sriram Dasu () "Production Management ,"  Encyclopedia of Operations Research and Management Science  Kluwer Academic Publishers.
Sriram Dasu () "A Hierarchy of Resource Allocation Problems Arising in Product Development ,"  Management of Design: Engineering and Management Perspectives  Kluwer Academic Publishers.
G.R. Bitran, Sriram Dasu () "Analysis of the Eph/ph/1 queue ,"  Operations Research.
Sriram Dasu, C. Eastman () "Management of Design: Engineering and Management Perspectives ,"  Management of Design: Engineering and Management Perspectives  Kluwer Academic Publishers.
G.R. Bitran, Sriram Dasu () "Approximating Nonrenewal Processes by Markov Chains: Use of Super-Erlang (SE) Chains ,"  Operations Research, 903-923.
G.R. Bitran, Sriram Dasu, S.M. Gilbert () "Multi-Product Co-Production in Manufacturing and Services ,"  Perspectives in Operations Management  Kluwer Academic Publishers, 211-228.
G.R. Bitran, Sriram Dasu () "A Review of Open Queuing Network Models of Manufacturing Systems ,"  Queuing Systems, 95-133.
J.H. Ahmadi, R.H. Ahmadi, Sriram Dasu, C.S. Tang () "Batching and Scheduling Jobs on Batch and Discrete Processors ,"  Operations Research, 750-763.
G.R. Bitran, Sriram Dasu () "Ordering Policies in an Environment of Stochastic Yields and Substitutable Demands ,"  Operations Research, 999-1017.
R.H. Ahmadi, Sriram Dasu, C.S. Tang () "The Dynamic Line Allocation Problem ,"  Management Science, 1341-1353.