Critical thinking is going into a situation and saying, ‘Here’s what I know and here’s how I can use it to have an impact.”

Lisa Christensen, Director of Learning Design and Development for McKinsey and Company, illuminates how critical thinking intersects with learning, problem solving, and professional leadership skills at McKinsey and Company.

February 10, 2020
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The USC Marshall Critical Thinking Initiative​​

Dr. AJ Ogilvie

Interviewed by AJ Ogilvie, Assistant Professor of Business Communication.

Critical thinking is going into a situation and saying, ‘Here’s what I know and here’s how I can use it to have an impact.”

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Lisa Christensen serves as the Director of Learning Design and Development for McKinsey and Company. In her role, Lisa leads this global team of design experts as they innovate the next generation of exceptional learning design and build learning programs to serve McKinsey’s 30,000 colleagues. She previously served as the Director of Mid-Tenure learning for the Firm, leading a team charged with leadership development for manager level client-facing colleagues.

Before joining McKinsey, Lisa was the Senior Vice President of Implementation for Socratic Arts, where she led the design and development of custom learning programs for clients, including F100 global organizations, non-profit organizations and the US military. Lisa has deep experience in a variety of learning modalities and approaches, but specializes in blended learning, performance support, knowledge management strategies and immersive simulation design.

In addition to her work as a designer, Lisa is an accomplished facilitator and author.

In this Critical Inquiries episode, Dr. AJ Ogilvie sits down with Lisa to discuss the ways that critical thinking intersects with learning, problem solving, and professional leadership skills at McKinsey and Company.