Song-Hee Kim

Assistant Professor of Data Sciences and Operations
Room / Office

PhD Columbia University; B.S. Cornell University

Song-Hee Kim is an operations management scholar, whose research interests focus on using empirical and statistical analysis to build models for decision-making. She has a particular interest in healthcare applications, and has been actively involved in collaborative research projects with several hospitals including Keck Hospital of USC, Yale New Haven Hospital, Kaiser Permanente Northern California and Samsung Medical Center in South Korea. Her research has been published in Management Science, Operations Research, and Manufacturing & Service Operations Management. Song-Hee completed her PhD in Operations Research from Columbia University and earned her BS in Operations Research and Information Engineering from Cornell University. Prior to joining the Marshall School, she was a postdoctoral associate at the Yale School of Management.
+ Show Research List - Hide Research List
Song-Hee Kim, Rouba Ibrahim () "Is Expert Input Valuable? The Case of Predicting Surgery Duration ,"  Seoul Journal of Business.
Song-Hee Kim, E. Pinker, J. Rimar, E. Bradley () "Refining Workload Measure in Hospital Units: From Census to Acuity-Adjusted Census in Intensive Care Units ,"  Working Paper.
Song-Hee Kim, Hummy Song, Melissa Valentine () "Staffing Teams in the Emergency Department: Understanding the Effects of Team Familiarity and Partner Variety ,"  Working Paper.
Vishal Gupta, Song-Hee Kim, Hyung Paek, Rong Qing Han () "Maximizing Intervention Effectiveness ,"  Management Science.
Ann Bartel, Carri Chan, Song-Hee Kim () "Should Hospitals Keep Their Patients Longer? The Role of Inpatient Care in Reducing Post-Discharge Mortality ,"  Management Science.
Song-Hee Kim, Ward Whitt, Won Cha () "A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic ,"  INFORMS JOURNAL ON COMPUTING  30, 181-199.
Song-Hee Kim, Carri Chan, Marcelo Olivares, Gabriel Escobar () "Association Among ICU Congestion, ICU Admission Decision, and Patient Outcomes ,"  CRITICAL CARE MEDICINE  44, 1814-1821.
Song-Hee Kim, Carri Chan, Marcelo Olivares, Gabriel Escobar () "ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes ,"  MANAGEMENT SCIENCE  61, 19-38.
Song-Hee Kim, Ponni Vel, Ward Whitt, Won Cha () "Poisson and non-Poisson properties in appointment-generated arrival processes: The case of an endocrinology clinic ,"  OPERATIONS RESEARCH LETTERS  43, 247-253.
Song-Hee Kim, Ward Whitt () "The Power of Alternative Kolmogorov-Smirnov Tests Based on Transformations of the Data ,"  ACM TRANSACTIONS ON MODELING AND COMPUTER SIMULATION  25.
Song-Hee Kim, Ward Whitt () "Are Call Center and Hospital Arrivals Well Modeled by Nonhomogeneous Poisson Processes? ,"  M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT  16, 464-480.
Song-Hee Kim, Ward Whitt () "Choosing arrival process models for service systems: Tests of a nonhomogeneous Poisson process ,"  Naval Research Logistics (NRL)  61, 66–90.
Song-Hee Kim, Ward Whitt () "Estimating waiting times with the time-varying Little’s Law ,"  Probability in the Engineering and Informational Sciences  27, 471–506.
Song-Hee Kim, Ward Whitt () "Statistical analysis with Little’s law ,"  Operations Research  61, 1030–1045.
Song-Hee Kim, Ward Whitt () "Using simulation to study statistical tests for arrival process and service time models for service systems ,"  Proceedings of the 2013 Winter Simulation Conference, 1223–1232.