Omar El Sawy

Kenneth King Stonier Professor of Business Administration, Professor of Data Sciences and Operations
Room / Office

PhD, Stanford University; MBA, American University in Cairo; BS, Cairo University

Omar El Sawy's expertise is in digital business strategy in dynamic environments and business models for digital platforms. He served as Director of Research for Marshall's Institute for Communications Technology Management from 2001-2007. He is the author of over 100 papers and a seven-time winner of the Society for Information Management's Annual Academic Paper Award - most recently in 2015. He is currently Senior Editor of MIS Quarterly and on several editorial boards. He teaches in the MBA program and received the Marshall School's Evan C. Thompson Award for Teaching and Learning Innovation in 2012. He served as advisor to the United Nations Development Programme in Egypt, and as a Fulbright scholar in Finland. In 2008, he was inducted as the 45th Fellow of the Association of Information Systems for his research contributions.

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El Sawy, Omar.,Raven, A.. () "From Mumming and Humming in IT-Enabled Face-to-Face Meetings", MIS Quarterly.
El Sawy, Omar.,Lee, Z.. () "IT Use by Middle Managers and Role Attention Shift in Hierarchical Organizations", Journal of Management Information Systems.
El Sawy, Omar.,Brabston, Mary. () "Key IS Drivers: Definition, Categorization, and Management", SIM International.
El Sawy, Omar.,Westin, C.,Gosain, S..,Malhotra, A.. () "The Euro and eBusiness-Envisioning the Future of European Supply Chains".
El Sawy, Omar.,Pavlou, P.. () "Using a Process Service Perspective for the Strategic Design of B2B Exchanges".
El Sawy, Omar.,Park, YoungKi. () "“The Value of Configurational Approaches for Studying Digital Business Strategy", Research in the Sociology of Organization: Configurational Theory and Methods in Organizational Research, Emerald Publishers, 2012.
El Sawy, Omar. () "Building the Foundations and Enterprise Capabilities for Digital Leadership: Conceptual Foundations".
Nan, N..,Vessey, I.,Majchrzak, Ann.,El Sawy, Omar.,Tenrivedi, H.,Mckelvey, B. () "Harnessing complexity science in information systems research", MIS Quarterly, revising after third round.
Park, YoungKi.,El Sawy, Omar.,Fiss, Peer. () "Developing Richer Theories for Exceptional Outcomes in Complex Digital Worlds: The Enabling Role of QCA".
Park, YoungKi.,El Sawy, Omar.,Fiss, Peer. () "The Role of Business Intelligence and Communication Technologies in Organizational Agility: A Configurational Approach".
El Sawy, Omar. () "“Harnessing Complexity Science in Information Systems Research” ".
Bharadwaj, Anandhi.,El Sawy, Omar.,Pavlou, Paul.,Venkatraman, N. () "Digital Business Strategy: Towards a Next Generation of Insights", MIS Quarterly, 2013.
Lucas, Hank.,Agarwal, Ritu.,Clemons, ERic.,El Sawy, Omar.,WEber, Bruce. () "Impactful Research on Transformational IT", MIS Quarterly.
El Sawy, Omar. () "Information Systems Integration and Knowledge Sharing in Multi-Unit Firms: The Winner’s Curse".
Gray, Paul.,El Sawy, Omar.,ASper, Guillermo.,Thordarson, Magnus. () "REalizing Strategic Value through Center-Edge Digital Transformation in Consumer-Centric Industries", MIS Quarterly Executive, 2013, March.
El Sawy, Omar.,Pereira, Francis. () "Business Modelling in the Dynamic Digital Space".
Arjan, Raven.,El Sawy, Omar. () "Silence or Knowing in IT-Enabled Face-to-Face Meetings", Journal of Organizational Computing and Electronic Commerce.
Clark, Joseph.,El Sawy, Omar.,Pereira, Francis. () "Capabilities, Configurations and Customer-Contexts: A Business Model Framework for the Process of Digital Service Innovation ".
Pavlou, Paul.,El Sawy, Omar. () "Understanding the Elusive Black Box of Dynamic Capabilities", Decision Sciences, 2011.
El Sawy, Omar.,Gray, Paul. () "Decision Modes as Cultural Mirror: Implications for Decision Support Systems", Journal of Decision Systems, 19.
El Sawy, Omar.,Malhotra, Arvind.,Park, Young Ki.,Pavlou, Paul. () "Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango", Information Systems Research , Forthcoming.
Park, Young Ki.,El Sawy, Omar. () "Understanding the Causal Dynamics of BI-Based Organizations", MIS Quarterly.
Pavlou, Paul.,El Sawy, Omar. () "The Third Hand: IT-Enabled Competitive Advantage in Turbulence through Improvisational Capabilities", Information Systems Research.
keen, Peter.,El Sawy, Omar.,keen, Peter. () "CIO/CXO Conversations that Matter", MIS Quarterly Executive.
Widmeyer, George.,El Sawy, Omar.,Walls, Joseph. () "Looking for Open Models in Information Systems Design Researchence and Information Systems Design Theory", MIS Quarterly.
El Sawy, Omar.,Pavlou, Paul. () "“IT-Enabled Business Capabilities for Turbulent Environments", MIS Quarterly Executive.
Thordarson, Magnus.,El Sawy, Omar.,Gray, Paul.,Asper, Guillermo. () "Rolling Thunder IT Implementations: Enabling Value Configurations in Healthcare Services".
Park, Young Ki.,El Sawy, Omar. () "Towards a Design Theory for Hedonic Systems: Delivering Superior User Experience in the Digital Home Entertainment Context", Proceedings of the Third International Conference on Design Science Research in Information Systems and Technology (DESRIST)., 3, 323-328.
Carlsson, Sven.,El Sawy, Omar. () "Managing the Five Tensions of IT-Enabled Decision Support in Turbulent and High Velocity Environments", Information Systems and e-Business Management.
El Sawy, Omar.,Short, JIm. () "Handbook for Generating Business Models for Digital Home Entertainment", Alfred Sloan Foundation .
El Sawy, Omar. () "Invited Foreword", Emerging Markets and e-Commerce in Developing Economies, IGI Publishing.
Carlsson, Sven.,El Sawy, Omar. () "IT-Enabled Decision Support In Turbuklent Environments", Handbook of Decision Support Systems, Springer-Verlag.
Asper, Guillermo.,El Sawy, Omar. () "Modeling Healthcare Information Systems: Multiple Value Configuration Strategy", GBID Conference Proceedings.
El Sawy, Omar. () "Redesigning IT-Enabled Customer Support Processes for Dynamic Environments", Business Process Transformation, Advances in Management Information Systems, M.E. Sharpe Publishers.
El Sawy, Omar.,Malhotra, Arvind.,Gosain, Sanjay. () "“Preparing for Successful Orchestrated E-Process Supply Chains Partnerships,” (with A. Malhotra and S. Gosain) in King, W. (Ed.) Planning for Information Systems, M.E. Sharpe", Advances in Management Information Systems, M.E. Sharpe Publishers.
El Sawy, Omar.,Clark, Joseph.,Johnson, Jeremiah.,Oh, JooHee.,Park, YoungKi. () "Theorizing around the Boundaries of Strategy and Emerging Technologies: Levels of Mindfulness".
El Sawy, Omar.,Carlsson, Sven. () "Managing the Five Tensions of IT-Enabled Decision Support in Turbulent and High Velocity Environments,” (With S. Carlsson), in Burstein, F. & Holsapple, C. (eds.) Handbook of Decision Support Systems, Springer-Verlag".
Malhotra, A..,Gosain, S..,El Sawy, Omar. () "Leveraging Standard Electronic Business Interfaces to Enable Adaptive Supply Chain Partnerships", Information Systems Research .
Pavlou, Paul.,El Sawy, Omar. () "When do Improvisational Capabilities Trump Dynamic Capabilities ?", Academy of Management Best Paper Proceedings.
El Sawy, Omar. () "Redesigning IT-Enabled Customer Support Processes for Dynamic Environments", Business Process Transformation.
El Sawy, Omar.,Pavlou, Paul. () "Strategic Management of IT-Enabled Capabilities in Turbulent Environments: What Happens When the Music Speeds up ?", SIM Academic Workshop Papers.
Pavlou, P..,El Sawy, Omar. () "From IT Leveraging Competence to Competitive Advantage in Turbulent Environments: The Case of New Product Development", Information Systems Research .
Desouza, K..,El Sawy, Omar.,Galliers, B..,Loebbeke, C..,Watson, R.. () "Beyond Rigor and Relevance Toward Responsibility and Reverberation: Information Systems Research that Really Matters", Communications of the Association of Information Systems.
DeSouza, Kevin.,El Sawy, Omar.,Galliers, Robert.,Loebbeke, Claudia.,Watson, Rick. () "Beyond Rigor and Relevance Toward Responsibility and Reverberation: Information Systems Research that Really Matters".
Houghton, robert.,El Sawy, Omar.,Gray, Paul.,Donevan, Craig.,Joshi, Ashish. () "Vigilant Information Systems: The Western Digital Experience", Agile Information Systems: Conceptualization, Construction, and Management.
El Sawy, Omar.,Krogh, E.,Gray, P. () "Managing Online in Perpetual Perfect Storms: Insights from IndyMac Bank", MIS Quarterly Executive.
El Sawy, Omar.,Malhotra, A.,Gosain, S.. () "Absorptive Capacity Configurations in Supply Chains: Gearing for Partner-Enabled Knowledge Creation", MIS Quarterly.
El Sawy, Omar. () "Harnessing Knowledge Dynamics", Harnessing Knowledge Dynamics, Idea Group Publishing.
El Sawy, Omar.,Malhotra, A.,Gosain, S. () "Standardizing Inter-Organizational Interfaces: Leveraging Social Capital in Supply-Chains for Collaborative Information Exchange", Information Systems Research.
El Sawy, Omar.,Houghton, B..,Gray, P..,Donegan, C..,Joshi, A.. () "Vigilant Information Systems for Managing Enterprises in Dynamic Supply Chains: Real-Time Dashboards at Western Digital", MIS Quarterly Executive.
El Sawy, Omar.,Gosain, S.,Malhotra, A. () "Coordinating for Flexibility in e-Business Supply Chains", Journal of Management Information Systems.
El Sawy, Omar.,Walls, J..,Widmeyer, G.. () "Assessing Information System Design Theory in Perspective: How Useful was our 1992 Rendition?", Journal of Information Technology Theory and Application, 6.
El Sawy, Omar.,Majchrzak, Ann. () "Critical Issues in Research On Real-Time Knowledge Management In Enterprises", Journal of Knowledge Management, 8, 21-37.
El Sawy, Omar.,Chell, R.. () "Designing Identity Management Systems for Business Value".
El Sawy, Omar.,Sarkar, M. () "Temporal Biases in Strategic Attention", Long Range Planning.
El Sawy, Omar.,Gosain, S..,Malhotra, A..,Chehade, F. () "The Impact of Common e-Business Interfaces", Communications of the ACM.
El Sawy, Omar. () "The 3 Faces of IS Identity: Connection, Immersion, and Infusion", Communications of the AIS, 12.
El Sawy, Omar. () "Realizing the vision for Web Services: Strategies for Dealing with Imperfect Standards", CTM Research Paper.
El Sawy, Omar.,Sarkar, M.. () "The four Tigers of Global e-business Infrastructure: Strategies and Implications of Emerging Economies", Communications of the AIS, 12.
El Sawy, Omar.,Malhotra, A..,Gosain, S.. () "Absorptive Capacity Configuration in Supply Chains: Gearing for Collaborative Knowledge Creation", Knowledge Management Sysposium.
El Sawy, Omar.,Nissen, Mark. () "The Rolodex Model: Understanding Relationship Complexity as a Precursor to the Design of Organizational Forms for Chaotic Environments", Technical Report, Naval Postgraduate School.
El Sawy, Omar. () "Collaborative Integration in e-Business through Private Trading Exchanges", Information Systems and e-Business Management, Inaugural.
El Sawy, Omar.,Pavlou, P.. () "A Classification Scheme for B2B Exchanges: Implications for Inter-Organizational e-Commerce", Business-to-Business Electronic Commerce.
El Sawy, Omar.,Josefek, Jr., R. () "Business Process as Nexus of Knowledge", Handbook of Knowledge Management.
El Sawy, Omar. () "Identifying Structural Models of B2b Procurement Exchanges", External Acquisition Research Prfogram.
El Sawy, Omar.,Housel, T..,Zhong, J.,Rodger, W.. () "Measuring the Return on e-Business Processes: The Knowledge Value-Added Approach", Proceedings of the International Conference on Information Systems.
El Sawy, Omar.,Housel, T..,Zhong, J..,Rodger, W.. () "No Title", Proceedings of the International Conference on Information Systems.
El Sawy, Omar. () "Redesigning Enterprise Processes for e-Business", Redesigning Enterprise Processes for e-Business.
El Sawy, Omar.,Eriksson, Inger.,Raven, Arjan.,Carlsson, Sven. () "Understanding Shared Knowledge Creation Spaces Around Business Processes: Precursors to Process Innovation Implementation", International Journal of Technology Management.
El Sawy, Omar. () "Rethinking the Supply Chain for e-Business", Marshall Magazine.
El Sawy, Omar.,Eriksson, Inger.,Dickson, Gary. () "Reflections On Designing Field Research For Emerging Topics: The Case of Understanding Shared Knowledge Creation", Communications of the Association of Information Systems.
El Sawy, Omar.,Hars, Alexander. () "Redesigning the Information Systems Research Process for the Electronic Economy", Journal of Organizational Computing & Electronic Commerce.
El Sawy, Omar.,Gates, Bill. () "Business @ the Speed of Thought: Using a Digital Nervous System", Information, Communication, and Society.
El Sawy, Omar. () "Integrating Supply Chains and Electronic Commerce in a Unified Europe", Proceedings of the Carnegie-Bosch Conference on the Impact of the Global. Information Revolution on International Management.
El Sawy, Omar.,Malhotra, Arvind.,Gosain, Sanjay.,Young, Kerry. () "IT-Intensive Value Innovation in the Electronic Economy:Insights from Marshall Industries", MIS Quarterly.
El Sawy, Omar.,Gosain, S..,Malhotra, A..,Westin, C.. () "Balanced Scorecard Analysis for Strategic Evaluation of IT Investments".
El Sawy, Omar.,Gosain, Sanjay.,Malhotra, Arvind. () "RosettaNet e-Business Organizational readiness Study Results", RosettaNet Consortium.
El Sawy, Omar.,Im, II.,Hars, Alexander. () "The Competence and Impact of Tools for Business Process Reengineering", Information and Management, 36.
El Sawy, Omar.,Gosain, Sanjay.,Malhotra, Arvind. () "A Holistic Methodology for Analyzing Reconfiguration of IT-Enabled Global Value Chains: The Case of Europe", Informatics in Multinational Enterprises Conference, Helsinki, IFIP WG 8.7.
El Sawy, Omar.,Asper, Gillermo. () "Amazon Contact Expeditions and Egyptian Archeological Digs: Implications for Designing Organizations in Cyberspace", SCANCOR Conference on Samples of the Future.
Kumar, K..,El Sawy, Omar. () "Extending the Boundaries of Operations Management: An International Field Studies Approach integrating Information Systems", Production and Operations Management, 7.
El Sawy, Omar.,Kumar, K.. () "Making the World Your Oyster: Experiences from Teaching Information Systems Management for Global Operations", Journal of Global Information Technology Management.
El Sawy, Omar.,Bowles, Gene. () "Redesigning the Customer Support Process for the Electronic Economy: Insights from Storage Dimensions", MIS Quarterly.
El Sawy, Omar.,Eriksson, Inger.,Carlsson, Sven.,Raven, Arjan. () "The Nature of Shared Knowledge Creation Spaces around Business Processes", Proceedings of Carnegie-Bosch Conference on Knowledge Management in International Corporations, Rome.
El Sawy, Omar.,Carlsson, Sven. () "A capability Maturity Model for IT-Enabled Organizational Knowledge Creation", Strategic Management Society Conference, Barcelona, Spain. Summary in Proceedings of the Strategic Management Society.
El Sawy, Omar.,Im, II.,Hars, Alexander. () "Business Process Reengineering: Do Software Tools Matter?", Association of Information Systems Conference.
El Sawy, Omar.,Kang, D.. () "Equivocal Information Technology Adaptation and Emergent Organizational Design around Collaborative Business Processes".
El Sawy, Omar.,Carlsson, Sven.,Eriksson, Inger.,Raven, Arjan. () "Gaining Competitive Advantage through Shared Knowledge Creation: In Search of a New Design Theory for Strategic Information Systems", Proceedings of the 4th European Conference on Information Systems.
El Sawy, Omar.,Eriksson, Inger. () "Methods for Determining and Assessing Knowledge Sharing Practices in New Product Development", Nokia Mobile Phones, San Diego, CA.
El Sawy, Omar.,Khorshid, H.. () "A Design Theory of Virtual Workflows", USC White Paper, 94.
El Sawy, Omar.,Walls, Joseph.,Widmeyer, George. () "Building an Information System Design Theory for Vigilant EIS", Information System Research.
El Sawy, Omar.,Vij, S.. () "Picking Research Winners: Rigor, Relevance, & Reverberation in IS Research ".
El Sawy, Omar. () "Revving up an ISDP Research Generator", Information Systems and Decision Processes.
El Sawy, Omar. () "Managing the Lifecycle of Strategic Issues as an Environment for Supporting Decision Processes", Environments for Supporting Decision Processes.
El Sawy, Omar. () "Information Technology for Executives and Managers: From symphony Orchestras to Jazz Ensembles", The Institute of Management Sciences.
El Sawy, Omar. () "Executive Stethoscopes for Fast-Changing Times", USC Business, 1.
El Sawy, Omar.,Housel, T.. () "Leveraging Information Systems for Crisis Management: Silver Linings", Advances in Telecommunications Management, 3.
El Sawy, Omar.,Kumar, Ravi. () "Extending the Boundaries of Operations Management: An International Field-Studies Approach Integrating Information Systems", Production and Operations Management Systems.
El Sawy, Omar.,Nanus, Burt. () "Towards the Design of Robust Information Systems", Journal of MIS.
El Sawy, Omar. () "How to Make a DSS EIS-Ready", The Institute of Management Sciences.
El Sawy, Omar. () "Track Overview for Decision Support Methods and Practice", The Institute of Management Science.
El Sawy, Omar.,El Sherif, Hisham. () "Issue-Based Decision Support Systems for the Egyptian Cabinet", MIS Quarterly.
El Sawy, Omar.,Pauchant, Thierry. () "Triggers, Templates, and Twitches in the Tracking of Emerging Strategic Issues", Strategic Management Journal.
El Sawy, Omar. () "DSS-87 Transactions, Proceedings of 7th International Conference on Decision Support Systems", The Institute of Management Sciences.
El Sawy, Omar. () "Account Data By the Minute", American Banker.
El Sawy, Omar.,Housel, Thomas.,Donovan, Paul. () "Information Systems for Crisis Management: Lessons From Southern California Edison", MIS Quarterly.
El Sawy, Omar.,Gomes, Glenn.,Gonzalez, Manolete. () "Preserving Institutional Memory: The Management of History as an Organizational Resource", Academy of Management Best Paper Proceedings.
El Sawy, Omar. () "PROLIFICATOR: A Decision Support System for Generating Strategic Opportunities", TIMS, Providence, Rhode Island.
El Sawy, Omar.,Evans, J.. () "Proactive Surprise Managers", The President, American Management Association.
El Sawy, Omar.,Breton.,Wintrobe. () "The Logic of Bureaucratic Conduct: An Economic Analysis of Competition, Exchange, and Efficiency in Private and Public Organizations", Journal of Economic Behavior and Organization.
El Sawy, Omar. () "Implementation by Cultural Infusion: An Approach for Managing the Introduction of Information Technologies", MIS Quarterly.
El Sawy, Omar. () "From Separatism to Holographic Enfolding: The Evolution of the Technostructure of Organizations", Organizational Design.
El Sawy, Omar. () "Personal Information Systems for Strategic Scanning in Turbulent Environments: Can the CEO Go On-Line?", MIS Quarterly.
El Sawy, Omar.,Evans, J.. () "A Comparison of Surprise Management Methods Used by Entrepreneurs and Intrapreneurs: Implications for Strategic Management", Summary in Proceedings of the Strategic Management Society.
El Sawy, Omar. () "Understanding the Process by which Chief Executives Identify Strategic Threats and Opportunities, Business Policy and Planning Division", Academy of Management Proceedings.
El Sawy, Omar. () "The Vygotsky Phenome: A caveat for Decision Support Systems Design", DSS-81 Transactions,.