MS, Arizona State University; BS, POSTECH
I am primarily interested in data-driven prediction, inference and decision-making in the context of online retail and consumer returns, sustainable operations, incentive design and worker productivity. In my research, I utilize tools from optimization, game theory, machine learning, high-dimensional statistics and econometrics. During my Ph.D. studies, I have co-authored three journal papers that have been published or accepted for publication in M&SOM and EJOR, and one more journal paper that is currently under 2nd round review at Management Science. Prior to my Ph.D. studies, I worked as a fraud risk manager with American Express, and as a credit risk analyst with HSBC.