Song-Hee Kim

Assistant Professor of Data Sciences and Operations
Room / Office

PhD Columbia University; B.S. Cornell University

Song-Hee Kim is an operations management scholar, whose research interests focus on using empirical and statistical analysis to build models for decision-making. She has a particular interest in healthcare applications, and has been actively involved in collaborative research projects with several hospitals including Keck Hospital of USC, Yale New Haven Hospital, Kaiser Permanente Northern California and Samsung Medical Center in South Korea. Her research has been published in Management Science, Operations Research, and Manufacturing & Service Operations Management. Song-Hee completed her PhD in Operations Research from Columbia University and earned her BS in Operations Research and Information Engineering from Cornell University. Prior to joining the Marshall School, she was a postdoctoral associate at the Yale School of Management.

+ Show Research List - Hide Research List
Gupta, Vishal.,Kim, Song-Hee.,Paek, Hyung.,Han, Rong Qing. () "Maximizing Intervention Effectiveness through Robust Optimization".
Kim, Song-Hee.,Whitt, Ward.,Cha, Won. () "A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic", INFORMS Journal on Computing.
Kim, Song-Hee.,Pinker, E..,Rimar, J..,Bradley, E.. () "Refining Workload Measure in Hospital Units: From Census to Acuity-Adjusted Census in Intensive Care Units", Working Paper.
Kim, Song-Hee.,Chan, Carri.,Olivares, Marcelo.,Escobar, Gabriel. () "Association among Intensive Care Unit Congestion, Intensive Care Unit Admission Decision, and Patient Outcomes ", Critical Care Medicine, 44, 1814–1821.
Kim, Song-Hee.,Chan, Carri.,Olivares, Marcelo.,Escobar, Gabriel. () "ICU Admission Control: An Empirical Study of Capacity Allocation and Its Implication for Patient Outcomes", Management Science, 61, 19–38.
Kim, Song-Hee.,Vel, Ponni.,Whitt, Ward.,Cha, Won. () "Poisson and non-Poisson properties in appointment-generated arrival processes: The case of an endocrinology clinic", Operations Research Letters, 43, 247–253.
Kim, Song-Hee.,Whitt, Ward. () "The Power of Alternative Kolmogorov-Smirnov Tests Based on Transformations of the Data", ACM Transactions on Modeling and Computer Simulation (TOMACS), 25, Article No. 24 .
Kim, Song-Hee.,Whitt, Ward. () "Choosing arrival process models for service systems: Tests of a nonhomogeneous Poisson process", Naval Research Logistics (NRL), 61, 66–90.
Kim, Song-Hee.,Whitt, Ward. () "Are Call Center and Hospital Arrivals Well Modeled by Nonhomogeneous Poisson Processes?", Manufacturing & Service Operations Management, 16, 464–480.
Kim, Song-Hee.,Whitt, Ward. () "Estimating waiting times with the time-varying Little’s Law", Probability in the Engineering and Informational Sciences, 27, 471–506.
Kim, Song-Hee.,Whitt, Ward. () "Statistical analysis with Little’s law", Operations Research, 61, 1030–1045.
Kim, Song-Hee.,Whitt, Ward. () "Using simulation to study statistical tests for arrival process and service time models for service systems", Proceedings of the 2013 Winter Simulation Conference, 1223–1232.