Anthony Dukes, Yi Zhu () "Why Is Customer Service So Bad? Because It's Profitable ," Harvard Business Review (HBR.org).
Andrew Ogilvie () "FYC Students as Writing Studies Scholars: Promoting Procedural Knowledge through Participation ," Next Steps New Directions for/in Writing about Writing Utah State University Press, 15, 5.
Frank Nagle, Florenta Teodoridis () "Jack of All Trades and Master of Knowledge: The Role of Diversity in New Distant Knowledge Integration ," Strategic Management Journal Forthcoming.
Tom Chang, Joshua Graff-Zivin, Tal Gross, Matthew Neidell () "The Effect of Pollution on Worker Productivity: Evidence from Call-Center Workers in China ," AEJ: Applied Economics 11.
Oren Lederman, Daniel Fehder, A Morales, Fiona Murray, Sandy Pentland () "Communication Patterns and Performance in Early Startups ,".
Diego Daruich, William Easterly, Ariell Reshef () "The Surprising Instability of Export Specializations ," Journal of Development Economics 137, 36--65.
Jeff Furman, Florenta Teodoridis () "Automation, Research Technology and Researchers’ Trajectories: Evidence from Computer Science and Electrical Engineering ," Organization Science Forthcoming.
Wayne Guay, John Kepler, David Tsui () "The Role of Executive Cash Bonuses in Providing Individual and Team Incentives ," Journal of Financial Economics 133, 441-471.
John Matsusaka, Oguzhan Ozbas, Irene Yi () "Opportunistic Proposals by Union Shareholders ," Review of Financial Studies.
Joshua Fairbanks, Mark Griffiths, Drew Winters () "Financial Crisis Solutions in the Commercial Paper Market: An Analysis of the CPFF and the TLGP ," Emerald 45, 294-310.
Florenta Teodoridis, Michael Bikard, Keyvan Vakili () "Creativity at the Knowledge Frontier: The Impact of Specialization in Fast- and Slow-paced Domains ," Administrative Science Quarterly 64, 894-927.
Osman Abbasoğlu, Ayse Imrohoroglu, Ayse Kabukcuoglu () "The Turkish Current Account Deficit ," Economic Inquiry 57.
Belinda Del Gaudio, Mark Griffiths, Gabriele Sampagnaro () "Soft information production in SME lending ," Journal of Financial Research early view online - print forthcoming.
Frank Nagle, Florenta Teodoridis () "Jack of All Trades and Master of Knowledge: The Role of Diversity in Knowledge Integration ," Academy of Management Best Paper Proceedings .
Jennifer D'Angelo, Kristin Diehl, Lisa Cavanaugh () "Lead by Example? Custom-made Product Examples from Close Others Lead Consumers to Make Dissimilar Choices ,".
Nicole Stephens, Sarah Townsend () "The unseen reason working-class students drop out. ,".
Bob Zukis, Douglas Chia () "OpEd: Is the SEC Failing Investors on Cybersecurity Risk? ," FT Agenda, 1.
Nicole Stephens, Sarah Townsend, Andrea Dittmann () "Social class disparities in higher education and in the workplace: The role of cultural mismatch. ," Current Directions in Psychological Science.
Judith Chevalier, Yaniv Dover, Dina Mayzlin () "Channels of Impact: User reviews when quality is dynamic and managers respond ," Marketing Science 37, 688-709.
Gil Appel, Barak Libai, Eitan Muller () "On the Monetary Impact of Fashion Design Piracy ," International Journal of Research in Marketing 35, 591-610.