Professor of Management and Organization PETER H. KIM released a new book titled How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired. The book explores Kim’s study of trust and trust repair and has earned praise, including the 2023 Award for Responsible Research in Management. His book has also garnered significant media coverage, including mentions in FORBES, FAST COMPANY, and the FINANCIAL TIMES, among many others.
Kim’s research delved into the nature of how relationships are broken and repaired. For example, the professor explored the division in how people perceive a lack of integrity versus a lack of competence. According to the professor, people are much more likely to forgive a lack of competence. Revelations like these can be found throughout Kim’s fascinating book.