University of Southern California

Go Sato
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Go Sato joined Hitachi Chemical in 1965. He honed his international savvy by working first in New York and then Singapore. Once in Asia, he had a difficult time adapting Japanese management models to local companies. So he eventually attended the USC Marshall School of Business IBEAR program to learn how to build a hybrid management model that would be applicable to any country in the world.

IBEAR Experience
Go Sato credits the IBEAR program in teaching him four important elements that make business people better global leaders. The first is communication: the power of listening and speaking in an authentic manner. The second is oversight: to learn issues from various view points that include other cultures. The third is dynamic leadership: leaders must face challenges and overcome them. The fourth is collaboration: develop trust with the people you work with. While he values the courses he took in financial and strategy theory, he states, “I believe a critical element of business is to make personal communication with our customers, suppliers, and local communities.” Now, “local communities” are far more global in nature. “When I first joined Hitachi Chemical, 5% of our business was overseas. Now 50% of our business is international,” he said.