University of Southern California

Study Shows Powerful Growth of Tablets in North America
CTM’s Digital Home Study Reveals "Democratization" of Technology Use
May 19, 2011 • by News at Marshall

A new study by the USC Marshall Institute for Communication Technology Management (CTM) highlights the increasing penetration of tablets and smartphones in the North American market. Among the key findings:

• Tablet ownership in North American households is projected to increase from 8 percent in 2011 to 27 percent in 2012. The biggest growth in tablet users will be among 13-44 year olds.

• The profile of current tablet users is revealing: 70 percent are between the ages of 18 and 44. They are slightly more likely to be male than female, and they largely live in high-income households. Members of ethnic groups, including African Americans, Latinos and Asians, are nearly twice as likely to buy a tablet in the next year as Caucasians.

• Tablet users consume twice as much media as the mainstream, and they increasingly want to control what they watch by using the device in the future as an alternative to traditional television.

• Smartphone ownership will increase from 29 percent in 2011 to 40 percent in 2012.

• The highest penetration of smartphones will be in the Latino and Asian markets.

The "Digital Home 3—The Democratization of Technology" study, which surveyed 4,000 U.S. homes and 1,000 Canadian homes, defines the growing power of digital devices for people across the United States and Canada, according to Lucy Hood, executive director of CTM.

"Technology is democratic—today everyone has increased access to communication, content and productivity through smartphones and tablets," Hood said.

She pointed to the growth in use of tablets as an important trend among technology adopters. "The number of tablet users in the U.S. has doubled from 4 percent to 8 percent in the last year. And a significant proportion—19 percent—of consumers plan to buy a tablet in the next 12 months," Hood said. "The increased consumption of media and communication on tablets is striking. We will be following the business implications of this and other trends over the next year and beyond."

About CTM
The Institute for Communication Technology Management (USC CTM) is a leading strategy organization in the communications sector, with a unique combination of business and consumer insights. CTM is based at the University of Southern California’s Marshall School of Business, at the intersection of Hollywood and Silicon Valley. Corporate partners include AT&T, Verizon, Qualcomm, Cisco, HP, Intel, Alcatel-Lucent, Motorola, Adobe, Ogilvy & Mather, Fox, Warner Brothers and Disney. CTM offers business leaders cutting edge multinational research, executive strategy conferences and senior leadership education. The Digital Home and Global Mobile surveys are used by global tech, communications and media companies to guide their corporate strategies.


About the USC Marshall School of Business
Consistently ranked among the nation's premier schools, USC Marshall is internationally recognized for its emphasis on entrepreneurship and innovation, social responsibility and path-breaking research. Located in the heart of Los Angeles, one of the world's leading business centers and the U.S. gateway to the Pacific Rim, Marshall offers its 5,700-plus undergraduate and graduate students a unique world view and impressive global experiential opportunities. With an alumni community spanning 123 countries, USC Marshall students join a worldwide community of thought leaders who are redefining the way business works.