University of Southern California

News Room

Faculty in the News

Shoppers REALLY Hate Rudeness, Even If It Isn't Directed At Them
9/22/11 • Business Insider
Business Insider featured research by Deborah MacInnis and Valerie Folkes of the USC Marshall School about the impact of employee incivility on a business' customers.
Grow Your Company With Fewer Customers
9/21/11 • Inc
Inc. profiled research by Helena Yli-Renko about building a company on one key customer
When it Comes to Commissioners, David Stern is Top Pick
9/19/11 • Los Angeles Times
Los Angeles Times quoted David Carter of the USC Marshall School about the qualities of a good sports commissioner.
Moving Beyond 'Blame the Teacher'
9/16/11 • Los Angeles Times
Los Angeles Times ran an op-ed by Paul Adler of the USC Marshall School and Rutgers University colleagues.
Dodgers ask Whether Ownership is Affecting Season-Ticket Renewal
9/15/11 • Los Angeles Times
Los Angeles Times quoted David Carter of the USC Marshall School about a Los Angeles Dodgers survey.
Bank of America Cuts 30,000 Jobs
9/13/11 • NBC LA
KNBC’s Patrick Healy interviewed Kim Dietrich about Bank of America’s decision to lay off 30,000 workers.
Romney Promises 11.5 Million Jobs: Could He Really Deliver?
9/12/11 • ABC News
ABC News quoted Andreas Stathopoulos on Mitt Romney's proposed job plan.
Southern California's Economic Forecast
9/12/11 • NBC LA
KNBC California Nonstop interviewed Mick Swartz about the latest economic forecasts.
ESPN Scores Deal with NFL; Games to Come to iPad
9/8/11 • Los Angeles Times
Los Angeles Times quoted David Carter of the USC Marshall School about ESPN's new deal with the NFL.