University of Southern California

Marshall in the Media

4/11/13 Business Insider
Business Insider ran a column by Ira Kalb about Internet service providers, cable companies and customer service.
4/10/13 Bloomberg Businessweek
Bloomberg Businessweek featured the online master’s program in global supply chain management that will launch this fall for students in India, China, Korea and parts of the U.S. outside Los Angeles. Ravi Kumar was quoted: “There are no brand-name players offering this type of program in Asia, and we thought this was a great opportunity for us, thanks to our location and superior faculty in the area of supply-chain management,” he added. The program will include experiential, face-to-face learning experiences in Singapore and on the USC campus.
4/9/13 The Globe and Mail (Canada)
The Globe and Mail (Canada) reviewed Unrelenting Innovation. Tellis’ research suggests that one must provide the right incentives to influence people to innovate. His studies of how companies have become dominant players in their field show that “[p]erennial success belongs to those firms that innovate relentlessly.”
4/9/13 Los Angeles Times
Los Angeles Times quoted Anthony Dukes about ousted J.C. Penney CEO Ron Johnson.
4/4/13 Correio Braziliense (Brazil)
Professor Dasu was quoted in Correio Braziliense (Brazil) about a partnership that he has been spearheading between Marshall and Brazil’s Escola Superior de Ciências da Saúde that will promote health care innovation while also looking at ways to manage costs.
4/1/13 Bloomberg Businessweek
Bloomberg Businessweek ran an op-ed by Warren Bennis about the value of MBA degrees. “B-Schools were founded at the end of the 19th century and the beginning of the 20th not only to teach “educational content,” but also to broaden the moral fabric of our nation’s leaders,” Bennis wrote.
3/28/13 The Washington Post
The Washington Post cited research by Deborah MacInnis and Valerie Folkes showing that it is common for customers to witness incidents of employee-to-employee incivility.
3/22/13 U-T San Diego
U-T San Diego quoted Duke Bristow about pension funds.
3/22/13 CBS Radio
CBS Radio Los Angeles affiliate KNX-AM interviewed Tommy Knapp at the 10th annual Lloyd Greif Center for Entrepreneurial Studies Networking Day.