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USC Marshall Alumna Named to 2026 Forbes World’s Most Influential CMOs List
USC Marshall Alumna Named to 2026 Forbes World’s Most Influential CMOs List
Zoom CMO and USC Marshall MBA graduate Kimberly Storin has built her career by embracing new challenges and taking risks.
Kimberly Storin MBA ’06 was named to Forbes’ World’s Most Influential CMOs list.
[Photo courtesy of Storin]
Kimberly Storin MBA ’06 is no stranger to a challenge. She’s held multiple executive positions at major organizations within the technology sector, including Dell, AMD, IBM, Zayo Group, and Zoom, where she’s currently chief marketing officer (CMO).
In late June, Forbes named Storin to its list of the World’s Most Influential CMOs, citing her bold marketing efforts. She’s rebranded Zoom from a video conferencing application into an AI-first broad communications service, highlighting its productivity tools and AI meeting companion. In 2025, she led the company’s largest brand campaign to date “Zoom Ahead,” featuring a humorous commercial written and produced by Saturday Night Live’s “Weekend Update” anchor Colin Jost and starring SNL alumnus Bowen Yang.
It hasn’t been easy finding success in a highly competitive industry, the CMO admits, but she’s never been one to shy away from a difficult task.
“I’ve always found the hardest things — the things that I don’t necessarily know the answer to — are the ones where I learn the most, that are the most exciting and have the biggest pay off,” Storin explained. “I have gravitated toward transformational opportunities — transformational both from a corporate standpoint, but also transformational in terms of my career.
Over 20 years in the technology sector, Storin has encountered countless changes and disruptions. Yet, she believes her career’s turning point occurred not at a corporation but two decades ago with the simple decision to pursue an MBA.
In 2004, Storin had only ever worked in communications. She hoped to find a program that would offer a broad business education, while growing her networks in major economic hubs like Los Angeles and New York. She considered several schools, including USC Marshall, but was unsure which she’d choose — until a serendipitous encounter provided the final push over the finish line.
While on a ski lift in Colorado, she sat next to an MBA student in his first year at Marshall. The Trojan was so convincing in his Marshall pitch that Storin agreed to visit campus as his guest. There, he introduced her to other MBA students and provided an invaluable glimpse into life at USC.
“I felt like it was such an amazing opportunity to see what the culture was like outside of a formal visit and tour,” Storin said. “I just really gelled with the culture of the people that I met, and they were so open to answering my questions.”
The visit clinched it. Storin committed to USC Marshall’s Full-Time MBA (FTMBA) program for its comprehensive curriculum and the welcoming nature of the Trojan Family.
I think MBAs are what you make of them. If you’re expecting to go in and be given this path to follow, then you’re going to be disappointed. You should go in with the [mindset] that this is two years of my life that I get to take advantage of everything that this school and this environment have to offer.
— Kimberly Storin
MBA ’06 / CMO, Zoom
Determined to make the most of her two years in the program, Storin seized every opportunity and has since encouraged other Trojans to do the same.
“I think MBAs are what you make of them,” Storin said. “If you’re expecting to go in and be given this path to follow, then you’re going to be disappointed. You should go in with the [mindset] that this is two years of my life that I get to take advantage of everything that this school and this environment have to offer.”
Storin took on leadership roles in the Graduate Women in Business and the Challenge for Charity. She attended lectures by prominent figures such as Warren Bennis and conducted in-depth research into change management, organizational culture, and business models. Storin also spent significant time networking with Trojan alumni.
“Being a student gives you a lot of permission,” Storin said. “It gives you permission to be curious. It gives you permission to network in a way that you will likely never have again. Taking advantage of that is really the advice I give to every prospective and current MBA. Don’t think that business school happens to you. You have to be the one to control that destiny.”
After graduation, Storin joined Deloitte as a manager of mergers, acquisitions, and divestitures. As she moved across companies, her enterprising attitude and business acumen earned her leadership roles at some of the tech industry’s largest corporations: Dell, AMD, and IBM.
No matter how high she’s risen, however, she continues to draw on lessons she learned at Marshall.
“Marshall really provided me with an environment to put my curiosity first,” Storin recalled. “I think people don’t always understand how hard the MBA program is. I really believe that my ability to be agile and to multitask and to be as efficient as I am stems back to the lessons I learned over those two years. And right now in this AI-enabled world that we’re living in, agility is everything.”
Artificial intelligence represents the latest challenge for Storin and Zoom. Nevertheless, the CMO pushes her team to face the disruptions head-on, incorporating AI into workflows and marketing efforts based on user feedback.
“Our job as marketers is to be the voice of and the voice to the market,” Storin explained. “I’m constantly talking to customers, talking to the market, understanding where AI can help solve their problems and make their lives easier.”
As generative AI adoption grows, Storin warns of increasing uniformity across brands. That’s why she’s maintaining an emphasis on soft skills — such as empathy, emotional intelligence, and collaboration — that drive creativity, innovation, and the personal touch that makes campaigns unique.
“We still need humans to bring those human attributes to bear,” Storin said. “And those are going to be the folks that really excel in marketing moving forward. Because even though yes, we are going to be engineering and orchestrating the heck out of marketing, we are also still marketing to humans and those buying decisions are still made by humans.”
Storin’s drive has earned her a reputation as a visionary, innovator, and risk-taker, culminating in her inclusion on the Forbes list. The CMO didn’t anticipate receiving the honor but says she’s grateful for the people in her network who have encouraged her to find success by taking on new challenges.
“It was a testament to the strength of my team and their willingness to take a really big risk,” Storin said. “I also immediately sent a note to my CFO and CEO thanking them for giving me the permission to take risks … And, of course, I had to send a text to Colin Jost as well.”
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