USC Marshall School of Business

About this video

CTM member company Cisco produced a web documentary series on the impact of the telecom network, hosted by Dr. Steven Shepard, CTM’s Resident Director of Education. This video is the opening segment from that series.

About Steve Shepard

Dr. Shepard runs CTM’s Exec Ed courses for rising leaders, including our Advanced Management Program (AMP). Dr. Shepard is a professional author and educator with 24 years of varied experience in the telecommunications industry. He is the author of Telecommunications Convergence: How to Profit from the Convergence of Technologies, Services and Companies (McGraw-Hill, New York, 2000); The Shepard Report: Charting a Path in Uncertain Times (McGraw-Hill, New York, March 2004); Telecom Crash Course, Second Edition (McGraw-Hill, New York, June 2005); and VoIP Crash Course (McGraw-Hill, New York, June 2005). Mr. Shepard specializes in international issues in telecommunications with an emphasis on strategic technical sales; services convergence; the social implications of technological change; the development of multilingual educational materials; and the effective use of multiple delivery media.

Dr Shepard has written and directed more than 40 videos and films and written technical presentations on a broad range of topics for more than 70 companies and organizations worldwide. He is also a fellow of the Da Vinci Institute for Technology Management of South Africa, a member of the Board of Directors of Champlain Community Television, and a member of the Board of Trustees of Champlain College in Burlington, Vermont. He is an adjunct faculty member at the University of Southern California, The Garvin School of International Management (Thunderbird University), the University of Vermont, Champlain College and St. Michael’s College.

About CTM’s Advanced Management Program (AMP)

The Advanced Management Program (AMP) is one of USC CTM's core educational programs and is designed to provide high-potential rising leaders with the tools and perspective needed to manage and lead in an environment transformed by the convergence of telecommunications, technology, and media. For more on CTM’s Advanced Management Program go to: http://www.marshall.usc.edu/faculty/centers/ctm/execed/amp