- Prospective Students
- Undergraduate Programs
- MBA Programs
- Graduate Accounting Programs
- Specialized Masters Programs
- Executive Education
- Certificate Programs
- PhD Program
- Faculty & Research
- Academic Units
- Centers of Excellence
- Faculty Directory
- Mentoring Resources
- Alumni & Friends
- News and Events
- Alumni Online
- Alumni Groups
- Marshall Partners
- Support Marshall
- Contact Us
- Corporate Connections
- Engagement Opportunities
- Corporate Advisory Board
- Recruit and Hire
- News Room
Effective Business Writing & Communications Online
- Featured Stories
- Upcoming Events
- Faculty in the News
- Marshall News
- About Marshall
- Communication theory
- Organization and document choices
- Design, style and format
- Spiral process
- Pre-writing and critical thinking
- Spiral process
- Plain Language
- How to manage jargon
Location:OnlineCost:$595April 2, 2014 - April 23, 2014July 9, 2014 - July 30, 2014October 29, 2014 - November 19, 2014
Registration for this course will close 12:00 PM one full day prior.
This online program helps you turn your thoughts into persuasive written words. In the business environment writing clear, concise and comprehensible copy is critical to success. Learn how to plan your content and the importance of style, tone and language choice for all written emails, letters, documents and presentations. From successfully communicating sensitive information to skillfully framing each written document, this course will help your written words come alive and your great ideas find ready acceptance.
Executive communication and effective writing
Style and tone, plain language
Who Should Take This Program
This program is geared to business professionals -- managers, directors and executives seeking to improve their business writing in all formats and communicate more persuasively.
“I was able to share all the lessons and tactics from this online course with my team at work. We were able identify some issues that we could improve immediately in our corporate emails and business communications. The best part was I did most of the online program and assignments while travelling for my job.”
– VP of Sales and Marketing, Sensorex
“Studying ‘Style Tone and Plain Language’ was a topic I found extremely valuable. Implementing the pre-writing and pre-planning of both the message content as well as it’s structural layout is already improving my daily business communication.”
– Regional Sales Manager, Teva Pharmceuticals
“I can honestly say that all lessons in this online program were super valuable. I most enjoyed learning about audience analysis and pre-writing. I am using what I learned every day.”
– Store Administrator, Nordstrom Rack
Online Teaching Method & Experience
Designed to fit your busy schedule, this approximately 12 to 18-hour online course can be taken at your own pace over a three-week period. It includes online video sessions, reading and case studies, interactive exercises and discussions with faculty. For more detailed information click here.
Dr. Sandra Chrystal, Ph. D., Director of the Center for Management Communication and Associate Professor of Clinical Management Communication, teaches classes including "Using 21st Century Technologies to Achieve Strategic Goals," Advanced Writing for Business, Communication Strategy for Business, and Public Communication in Ethics and Research for the Marshall School of Business at the University of Southern California. She also teaches ethics-in-business classes for the Leventhal School of Accounting at USC and ethics micro seminars for freshman orientation. She has taught at USC since 1999. Prior to teaching at USC, Dr. Chrystal taught at the Georgia Institute of Technology, Clayton State College & University, and at the University of Notre Dame.
Dr. Chrystal received her Ph.D. and M.A. from the University of Notre Dame and her B.S. from Miami University.
$595 per person includes tuition and course materials. There is a 10% discount for three or more registrants from the same company.
The USC Marshall School of Business, Office of Executive Education, does not offer any financial aid for its programs. However, you may be able to find external financial aid to help you with our courses through the two private loan programs listed below or elsewhere. This is not an exhaustive list; The USC Marshall School of Business, Office of Executive Education, does not specifically endorse any financial aid program.
Every reasonable effort will be made to ensure this course runs as described on this web page. Please note that course dates and professors are subject to change. You will be notified by email in advance if there is a date or professor change. Additionally, this course also requires a minimum number of registrants in order to take place. You will be notified by email if the course does not meet this minimum.